Shipping & Delivery
We understand you are excited to receive your order, and so are we! Our goal is to offer you the best shipping options, no matter where you live. All items are packaged and boxed then placed into shipping envelopes preparing the journey to you.
The time frame of an order delivery is divided into two parts:
- Processing time (1-3 days) + Shipping time
ORDER PROCESSING
We do our absolute best to ship items as soon as possible. Orders usually ship within 48 hours, excluding weekends and holidays. International orders may take an additional 1-2 days of processing time.
TRANSIT
Standard Shipping time+Shipping fee:
- USA: 5-10 business days (cost free for orders over 59.99 USD, otherwise 7.99 USD)
- Rest of the USA: 20-30 business days (cost free for orders over 59.99 USD, otherwise 7.99 USD)
- Belgium, Czechia, Hungary, Ireland, Luxembourg, Norway, Romania, Switzerland, Andorra, Croatia, Estonia, Latvia, Slovakia, Slovenia: 7-12 business days (cost free for orders over 59.99 USD, otherwise 7.99 USD)
- CA: 10-15 business days (cost free for orders over 59.99 USD, otherwise 9.99 USD)
- NZ: 6-15 business days (cost free for orders over 59.99 USD, otherwise 6.99 USD)
- AU: 8-14 business days (cost free for orders over 59.99 USD, otherwise 7.99 USD)
- Malta, Iceland, Faroe Islands, Costa Rica, Argentina: 10-20 business days (cost free for orders over 79.99 USD, otherwise 11.99 USD)
- Philippines: 5-10 business days (cost free for orders over 79.99 USD, otherwise 11.99 USD)
- Lithuania, Bulgaria, Thailand, Austria, Denmark, France, Germany, Italy, Netherlands, Poland, Portugal, Spain, Sweden, United Kingdom: 6- 12 business days (cost free for orders over 59.99 USD, otherwise 6.99 USD)
- Serbia, Chile: 10-20 business days (cost free for orders over 59.99 USD, otherwise 7.99 USD)
- India, Russia, South Africa, Singapore, Indonesia, Japan, Malaysia, Greece, Ukraine: 10-20 business days (cost free for orders over 59.99 USD, otherwise 6.99 USD)
- Finland, Mexico: 8-12 business days (cost free for orders over 98.99 USD, otherwise 11.99 USD)
- Hong Kong SAR, South Korea: 10-15 business days (cost free for orders over 99.00 USD, otherwise 12.99 USD)
- Middle East: 10-15 business days (cost free for orders over 69.99 USD, otherwise 8.99 USD)
- Rest of World: 20-30 business days (cost free for orders over 99.99 USD, otherwise 15.99 USD)
- FEDEX:
Shipping zones: USA
3-7 business days (31 USD)
Shipping zones: Canada
3-7 business days (36 USD)
Shipping zones: Singapore, Japan, Malaysia
3-7 business days (25 USD)
Shipping zones: Indonesia
4-7 business days (25 USD)
Shipping zone: New Zealand
4-6 business days (45 USD)
Shipping zone: Australia
6-8 business days (45 USD)
Shipping zones: Europe, Lithuania, Bulgaria, Thailand, Austria, Denmark, France, Germany, Italy, Netherlands, Poland, Portugal, Spain, Sweden, United Kingdom, Greece, Ukraine, Finland, Mexico
5-8 business days (28 USD)
Shipping zones: South Korea
10-15 business days (28 USD)
(If customs duties need to be collected during transportation, this part shall be borne by the customer.)
TRACKING
After the preparation process of your order is over, you will receive an email reminder from us. You can track the status of your order according to the tracking information provided by the email.
DELAYS
We ship all orders as quickly as possible, but please note that there may be processing delays in shipping during sale events and peak shopping days. If you have doubts or any special requirements, you can always contact our Customer Service Team at [email protected] for help, we will do everything in our power to help you solve the case.
Note: Shipping times are estimates quoted by our courier companies, so R&S cannot be liable or held responsible for any delays after dispatch. Delays do happen occasionally due to uncontrollable factors, but please be assured that R&S will do our best to limit any inconveniences that may arise.